All hotels in Phu Quoc, Vietnam
1 room, 2 adults

The Shells Resort & Spa - Phu Quoc

4 stars
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang, Vietnam, ‏‎1-877-214-4288
Excellent4.3 / 5
  • A very strange and impractical room layout. Vanity basins everywhere including bedroom…Nov 4, 2015
  • The service is so good. This is the first time I stayed there. The resort is very…Aug 31, 2015
See all 58 Venere.com reviews
From 152 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $264
  • Courtyard Villa, 2 Single Beds
  • Family Suite, Ocean View
  • Courtyard Villa, 1 King Bed
  • Deluxe Twin Room, Ocean View
  • Deluxe Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • Resort fee included

Policies

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 134.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 67.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 134.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 67.00 (from 6 to 11 years old)

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Fitness center access
  • Airport shuttle
  • Parking
  • Housekeeping/cleaning fees/gratuities

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD half night charge

Rollaway beds are available for USD 93 per night

Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2014
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Shells Phu Quoc. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

Guests under 16 years old are not allowed in the spa.

Dining

FLOW Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Liquid Lounge - This bar serves light fare only.

The Shells Resort & Spa - Phu Quoc’s small print

Policies

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 134.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 67.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 134.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 67.00 (from 6 to 11 years old)

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Fitness center access
  • Airport shuttle
  • Parking
  • Housekeeping/cleaning fees/gratuities

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD half night charge

Rollaway beds are available for USD 93 per night

Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Shells Resort & Spa - Phu Quoc