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1 room, 2 adults

HF Fenix Garden - Lisbon

3 stars
Rua Joaquim Antonio de Aguiar, 3Lisbon1050-010Portugal, ‏1-877-214-4288
Excellent4.4 / 5
Breakfast
Tasty breakfast
Vibe
Awesome vibe
Comfort
Rather comfortable
Room
Room is all right
359See all 359 Venere.com reviews
From 1,396 reviewsTripAdvisor Traveller Rating

HF Fenix Garden - Lisbon

Hotel Info: 1-877-214-4288

from $96
  • Comfort Twin Room
  • Comfort Double Room
  • Superior Twin Room (Single Use)
  • Comfort Twin Room (Single Use)
  • Comfort Double Room Single Use
  • Superior Twin Room
  • Superior Double Room (Single or Double)

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Fenix Garden
  • HF Fenix
  • HF Fenix Garden
  • HF Fenix Garden Hotel
  • HF Fenix Garden Hotel Lisbon
  • HF Fenix Garden Lisbon

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking costs EUR 9.90 per day

Buffet breakfast is offered for an extra charge of EUR 5 for adults and EUR 5 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

HF Fenix Garden - Lisbon’s small print

Also known as

  • Fenix Garden
  • HF Fenix
  • HF Fenix Garden
  • HF Fenix Garden Hotel
  • HF Fenix Garden Hotel Lisbon
  • HF Fenix Garden Lisbon

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking costs EUR 9.90 per day

Buffet breakfast is offered for an extra charge of EUR 5 for adults and EUR 5 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 359 reviews

HF Fenix Garden - Lisbon
Outstanding5.0 / 5
Have been here twice, our second time was even better! :)
Other trip
HF Fenix Garden - Lisbon
Outstanding5.0 / 5
Buffet breakfast excellent. Location to bus tours also excellent.
Other trip
HF Fenix Garden - Lisbon
Good3.0 / 5
Long delay booking in as their system couldn't cope with us booking for 5 nights in two transactions and paying by different credit card. No bathmat first night and plug ineffective in sink (adjusted by us). Beds not made on 3 days (duvet just pulled over, bottom sheet not touched) and requested change of sheets on 3rd day didn't happen either. Toiletries replenished just twice in 5 days and towels and near empty toilet roll not replaced on 4th day. Maid only cleaned/made up beds/replenished toiletries on the final day of each booking leaving card (no doubt for tip). Garden not accessible (locked door) and heavy building works to next property (no notification of this when booking or on arrival). Bar used for storing luggage and scantily stocked, most unwelcoming. Fire escape stairs left wet and slippery after cleaning (no warning signs on poorly lit stairway) and Fire Alarm sounded repeatedly on day 3 without warning that engineer working on it. Lift noise heard in rooms when it's stopping, vending machine outside room door also noisy. Poor plastic/wood furnishings but at least windows opened, there's a safe and proximity to Marques de Pombal gave easy access to city. Internet/WiFi connection absolute rubbish.
Other trip
HF Fenix Garden - Lisbon
Excellent4.0 / 5
Nice hotel, great location, personnel very helpful, good breakfast. Very well priced, will definetly come back.
Other trip
HF Fenix Garden - Lisbon
Outstanding5.0 / 5
While we stayed only one day, the hotel staff were very accomodating. The room was large and clean. It is a standard corporate hotel. We had to leave early so could not avail ourselves of breakfast. I would recommend if you are looking for a standard high-quality hotel.
Other trip

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HF Fenix Garden - Lisbon