All hotels in Zermatt, Switzerland
1 room, 2 adults

Firefly - Zermatt

4.5 stars
Schluhmattstrasse 55, Zermatt, VS, 3920, Switzerland, ‏‎1-877-214-4288
The property is closed between 1 May and 30 June.
Firefly is a luxury 4.5-star ski Zermatt hotel within a 10-minute walk of Zermatt-Furi Gondola and Mountaineers Cemetery. You'll also be within a short walk of St. Mauritius Church and Matterhorn Museum.
 
Along with free breakfast, this hotel offers a health club and dry cleaning/laundry. If you are planning on a spot of skiing during your stay, not only will you find ski runs nearby, but also facilities such as ski-in/ski-out access and ski passes. Nearby winter fun includes snowboarding, a ski area and ski lifts. The on-site spa is the place to be for rest and relaxation, offering a sauna and massages. Go for a dip in the indoor pool during your stay. Guests wishing to enjoy a drink will surely want to visit the bar/lounge. In addition to the on-site spa, a sauna and a steam room are among the leisure facilities on offer.

Family-friendly amenities at this hotel include a children's pool, babysitting and babysitting. Multilingual staff can provide tour/ticket assistance. Free WiFi is provided so you can check your in-box whenever you like.

Outstanding5.0 / 5
  • perfekt, the best everAug 3, 2015
  • Great Hotel and wonderful location. The staff couldn't be more helpful and professional.…Aug 26, 2015
See all 22 Venere.com reviews
From 329 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $491
  • Suite, 1 Bedroom
  • Junior Suite, Balcony, City View
  • Suite, 3 Bedrooms (and 2 Bathrooms)
  • Standard Apartment, 4 Bedrooms, Mountain View
  • Loft (Skylight)
  • Suite, 3 Bedrooms (and 3 Bathrooms)
  • Suite, 3 Bedrooms (144qm)
  • Suite, 3 Bedrooms (120qm)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • Indoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Ski storage
  • Health club
  • Full-service spa
  • Steam room
  • Ski passes available
  • Sauna
  • Billiards or pool table
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Climate control
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Free bicycles on site
  • Mountain biking on site

Nearby

  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby

Firefly - Zermatt’s small print

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Firefly - Zermatt