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1 room, 2 adults

Crowne Plaza West Hanoi - Hanoi

5 stars
36 Le Duc Tho Street My Dinh Commune, Tu Liem District, Hanoi, 10000, Vietnam, ‏‎1-877-214-4288
Crowne Plaza West Hanoi is a luxury 5-star spa Hanoi hotel 0.7 mi (1.1 km) from My Dinh National Stadium and within 3 mi (5 km) of Keangnam Hanoi Landmark Tower and Vietnam National Convention Center. Vietnam Museum of Ethnology and Museum of Ethnology are also within 3 mi (5 km).
 
This hotel has its own restaurant serving breakfast, lunch and dinner where you'll find a selection of items to try. If you want low-key dining options, you will be pleased to find a snack bar/deli and 24-hour room service. Escape the stress of everyday life at The Spa, offering facials and body scrubs, as well as Ayurvedic treatments, body wraps and body treatments. Relax in the outdoor pool during your stay. There are also 4 bars/lounges and a poolside bar so guests can sip a refreshing drink from a sunlounger or at the bar when staying here.

In addition to the on-site spa, a 24-hour fitness center, a health club and a sauna are among the leisure facilities on offer. Family-friendly amenities at this hotel include a children's pool, a free children's club and free supervised childcare/activities. Free high-speed (wired) Internet access is available.

Excellent4.3 / 5
  • This is a great hotel for any occasion, but for business it was very comfortable. The…May 28, 2015
  • I had a great experience in this. Whenever i came back from hanoi, i already know which…May 21, 2015
See all 47 Venere.com reviews
From 191 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $82
  • Deluxe Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Smoking
  • Deluxe Room
  • Premier Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Accessible parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 40++ per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 41++ per person (roundtrip)

WiFi is available in guestrooms for USD 18 per night (rates may vary)

WiFi is available in public areas for USD 18 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Sofa bed size single
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Crowne Plaza West Hanoi - Hanoi’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 40++ per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 41++ per person (roundtrip)

WiFi is available in guestrooms for USD 18 per night (rates may vary)

WiFi is available in public areas for USD 18 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Crowne Plaza West Hanoi - Hanoi

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