All hotels in Zermatt, Switzerland
1 room, 2 adults

Hotel Helvetia - Valais

2 stars
Bahnhofstrasse 72, Zermatt, VS, 3920, Switzerland, ‏‎1-844-302-2242
Formerly known as Hotel Restaurant Burgener, the Helvetia Hotel in Zermatt is conveniently located on Bahnhofstraße, the Alpine town’s main street, close to the train station and the cable car. Shopping and nightlife venues are literally at the doorstep of this affordable Zermatt accommodation, so entertainment is made easy.

Despite the name change, at the Helvetia Hotel the outstanding kitchen team and the perfect location in the center of the ski resort of Zermatt remain unchanged. With 50 seats, the restaurant’s larger dining room enjoys an attractive view on the bustling main street and there is a second more informal room, seating up to 40 people. Over the last few years, the restaurant has become a firm favorite with tourists and locals alike. The restaurant serves Swiss cuisine and it is open for breakfast, lunch, dinner, drinks, and afternoon tea (reservations are required for lunch and dinner). A new addition in the dining section is the exclusively Swiss wine list. The hotel offers complimentary wireless Internet access, safe-deposit box at front desk, complimentary newspapers in lobby, ATM/banking, gift shops/newsstand, a grocery store, coffee in the lobby, and multilingual staff.

Please consider that Zermatt is car-free. By car, you can only reach the town of Täsch, 3 miles (5 km) before Zermatt. There, you can leave your vehicle in one of the multi-story car parks, some of which do also offer outdoor parking spaces, as well as a taxi service to and from Zermatt. Also, the shuttle trains of the Matterhorn Gotthard Railway between Täsch and Zermatt run in 20-minute intervals.

Please note that the hotel has no elevator. Pets are allowed. Guests who wish to bring pets should contact the property for more details.
Good3.6 / 5
  • staff friendly and helpful; very nice breakfast; convenient location for shopping,…Jun 20, 2013
  • Had not noticed reviews about "no lift" until the night before. We sent an email with a…Aug 26, 2012
See all 98 Venere.com reviews
From 59 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $87
  • Basic Double Room
  • Single Room
  • Superior Double Room
  • Standard Double Room
  • Family Suite
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests arriving by car should note that the city of Zermatt is car-free and transportation by shuttle or taxi is required to get to the hotel. For more information and detailed instructions, please contact the property prior to arrival; contact information can be found on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.05 per night for guests aged 6-15 years old. This tax does not apply to children under 5 years of age.

Pet deposit: CHF 50 per stay

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in the lobby
Things to do
  • Ski storage
Services
  • Front desk (limited hours)
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Restaurant Helvetia - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open select days.

Recreation

On Site

  • Ski lessons on site
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Helvetia - Valais’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.05 per night for guests aged 6-15 years old. This tax does not apply to children under 5 years of age.

Pet deposit: CHF 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Helvetia - Valais

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