All hotels in Rotorua, New Zealand
1 room, 2 adults

Grand Hotel Rotorua - Rotorua

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
1130 Pukuatua StRotorua3201New Zealand, ‏1-877-214-4288
Good3.3 / 5
Value for money
Best value for money
Breakfast
Tasty breakfast
Amenities
Bad amenities
Bar and Beverages
Bar is not good
171See all 171 Venere.com reviews
From 107 reviewsTripAdvisor Traveller Rating

Grand Hotel Rotorua - Rotorua

Hotel Info: 1-877-214-4288

from $56
  • Economy Double Room
  • Economy Room rates shown are for 2 people_extra guest is $20 per night payable to hotel direcly upon
  • Economy Room minimum 2 nights_rates shown are for 2 people_extra guest is $20 per night payable to h
  • Economy Room minimum 3 nights_rates shown are for 2 people_extra guest is $20 per night payable to h
  • Premier Double Room
  • Premier Room rates shown are for 2 people_extra guest is $20 per night payable to hotel direcly upon
  • Family Room
  • Premier Room minimum 2 nights_rates shown are for 2 people_extra guest is $20 per night payable to h
  • Premier Room minimum 3 nights_rates shown are for 2 people_extra guest is $20 per night payable to h

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 10:00 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free breakfast daily
  • Room service (during limited hours)
Things to do
  • Billiards or pool table
Working away
  • Meeting rooms
Services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Recent reviews

Good 3.3 /5 from 171 reviews

Grand Hotel Rotorua - Rotorua
Good3.0 / 5
Upon arrival, I was greeted at reception with a lovely older lady. I was however disappointed with her language. Asking how old my daughter was, after I did specify the age of my child, she starts telling me about how other customers pay for 4 adults and 2 children when "obviously everyone knows f****n 14 & 15yr olds are adults! And they were f****n Indians too!" I was appalled by the way she was talking to me as if I were 'a friend'. On another note, we did enjoy our stay. The room wasn't as flash as it was made out to be on the page but it was satisfactory. - There was no WIFI OR aircon, as stated in the facilities, just a small fan. TV channels 1 & 2 (the one's we most like to watch) weren't working. And room service was slow but we got what we wanted eeeventually.
Other trip
Grand Hotel Rotorua - Rotorua
Excellent4.0 / 5
It was a good room, perfectly adequate for our one-night stay on the way through Rotorua, and a good pice. Friendly staff, but strange that there was no clock in the room.
Other trip
Grand Hotel Rotorua - Rotorua
Good3.0 / 5
Good location, friendly staff. Rooms are spacious and comfortable. Clean. Possibly a bitoverpriced but a good choice if you just want a place to sleep as we did. Would stay here again...
Other trip
Grand Hotel Rotorua - Rotorua
Excellent4.0 / 5
Very nice staff. Loud music from next door most of the night, and very hot inside (especially when we shut the windows to block out some of the noise) Staff did pre warn us about the noise when we arrived which was good. We were only there one night so didn't use/see any common areas
Other trip

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Grand Hotel Rotorua - Rotorua