All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Iberostar Quetzal All Inclusive - Playa del Carmen

3.5 stars
Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO, 77710, Mexico, ‏‎1-877-214-4288
Excellent4.3 / 5
  • Cons: - Iberostar The Club: concierge will offer you a "presentation breakfast, which is…Sep 24, 2015
  • We were there Aug 9-13 2015. Hotel was excellent, the staff superior! Loved the…Aug 24, 2015
See all 214 Venere.com reviews
From 3,482 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $188
  • Standard Room
  • Junior Suite, Oceanfront
  • Ocean Front Superior Jr. Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4 - 12) *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 100

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 10.00 for 30 minutes (rates may vary)

WiFi is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • 4 bars/lounges
  • 3 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Snorkeling nearby
  • Nightclub
  • Beach umbrellas
  • Pool umbrellas
  • Health club
  • Steam room
  • Beach towels
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
Services
  • Luggage storage
  • Wedding services
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Offsite tours

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Dining

The Bonsai Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Tropical Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required.

La Gondola Restaurant - This theme restaurant specializes in pizza and serves dinner only.

Palapa Uxmal Restaurant - This buffet restaurant serves breakfast and lunch.

La Marimba Steak House - This steakhouse serves dinner only.

Iberostar Quetzal All Inclusive - Playa del Carmen’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 100

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 10.00 for 30 minutes (rates may vary)

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Iberostar Quetzal All Inclusive - Playa del Carmen