All hotels in Zermatt, Switzerland
1 room, 2 adults

Phoenix - Valais

3 stars
Untere Wiestistrasse 11, Zermatt, VS, 3920, Switzerland, ‏‎1-844-302-2242
The property is closed between 30 April and 31 May.

The 3-star Phoenix Hotel in Zermatt is located in a quiet neighborhood, close to the train station, the Bahnhofstraße with its numerous shops, bars and restaurants, and the ski and winter sports facilities. Built from natural materials from the Zermatt region, the entire 4-story hotel radiates a homey yet modern atmosphere.

Guests can start every day at the delicious breakfast buffet (surcharge) before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day, the bar and the lounge are great places to relax. Many restaurants can be found in the surrounding areas of the Phoenix hotel. Complimentary wireless Internet access is available in public areas.

Please note: The hotel closes seasonally from 30th April to 5th May. Pet dogs and cats are welcome.

Outstanding4.8 / 5
  • Josef and his staff were personable, friendly, professional and informative. The…Jul 7, 2014
  • Great to be given warm welcome and minimum registration bureaucracy, especially after…Dec 27, 2013
See all 92 Venere.com reviews
From 216 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $169
  • Double Room (Budget)
  • Standard Double Room Single Use
  • Standard Double Room, Mountain View (Matterhorn)
  • Standard Double Room Single Use, Mountain View (Matterhorn)
  • Standard Double Room (View on Matterhorn)
  • Standard Double Room, Balcony, Mountain View (View on Matterhorn)
  • Deluxe Double Room, Mountain View (Matterhorn)
  • Deluxe Double Room, Mountain View (View on Matterhorn)
  • Triple Room
  • Standard Double Room
  • Deluxe Double Room
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-7 PM
  • Check-out time is 11:00 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • No parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 30 per pet, per stay

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in the lobby
Things to do
  • Ski storage
  • Health club
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in lobby

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Bathtub or shower
  • Hair dryer
Stay connected
  • Desk
  • Free wired high-speed Internet
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Health club

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Phoenix - Valais’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 30 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Phoenix - Valais

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