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1 room, 2 adults

Palazzo Caracciolo Napoli MGallery by Sofitel - Naples

4 stars
Via Carbonara 112NaplesNA80139Italy, 1-877-214-4288
Excellent4.4 / 5
Amenities
Great amenities
Breakfast
Tasty breakfast
Location
Great location
WiFi
WiFi system needs upgrading
589See all 589 Venere.com reviews
From 2,108 reviewsTripAdvisor Traveller Rating

Palazzo Caracciolo Napoli MGallery by Sofitel - Naples

Hotel Info: 1-877-214-4288

from $107
  • Family Double Room
  • Superior Room, 1 Double Bed
  • Junior Suite, 1 Double Bed
  • Superior Room, 2 Single Beds
  • Deluxe Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Self parking costs EUR 15 per day

Valet parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Cribs/Infant beds are available for EUR 25 per night

Pets are allowed for an extra charge of EUR 15.00 per pet, per night (maximum EUR 15.00 per stay)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Windsurfing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 8
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Palazzo Caracciolo Napoli MGallery by Sofitel - Naples’s small print

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Self parking costs EUR 15 per day

Valet parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Cribs/Infant beds are available for EUR 25 per night

Pets are allowed for an extra charge of EUR 15.00 per pet, per night (maximum EUR 15.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 589 reviews

Palazzo Caracciolo Napoli MGallery by Sofitel - Naples
Outstanding5.0 / 5
A Great hotel!! Quality all over. Staff great, Breakfast lovely, Room..... Amazing and Clean. Lovely welcome from Reception, felt very safe and secure.
Other trip
Palazzo Caracciolo Napoli MGallery by Sofitel - Naples
Excellent4.0 / 5
ok
Other trip
Palazzo Caracciolo Napoli MGallery by Sofitel - Naples
Outstanding5.0 / 5
The hotel for Naples.
Great place for going to Pompeii,Herculaneum,Vesuvius,museums,churches etc. Very helpful advice from reception on transport, where to eat etc. Breakfast coffee a disappointment, otherwise super breakfast food and variety. Lovely local wines in hotel restaurant and good food, though a limited menu. A beautiful hotel.
3 night family trip
Palazzo Caracciolo Napoli MGallery by Sofitel - Naples
Outstanding5.0 / 5
Very good hotel
very nice hotel in central Naples with excellent breakfast and very nice and informative staff - the hotel is very well located for trains and walks to the main sites - the room was very clean and comfortable - the building loked great too - I would highly recommend
3 night romance trip
Palazzo Caracciolo Napoli MGallery by Sofitel - Naples
Outstanding5.0 / 5
Situated in a grand if rather forbidding building only a short walk from the station with only a small sign indicating “Mgallery Hotel” although as it occupies a whole block on the street you can’t really miss it. The quality of the refurbishment is excellent and the staff very helpful. The breakfast is good with a great selection. The dinner menu is a little bland but we ate there perfectly happily on our first night. The location is fine, only a short stroll from the Piazza Cavour and close to the museum. We found the WIFi was fine although it was irritating to have to re-register each day.
3 night romance trip

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Palazzo Caracciolo Napoli MGallery by Sofitel - Naples