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1 room, 2 adults

Grand Riviera Princess All Suites Resort & Spa All Inclusive - Riviera Maya

4 stars
Prolongacion 5ta AvenidaMza 20 Lote 006, Playa del CarmenQROO77710Mexico, ‏‎1-877-214-4288
Good3.9 / 5
Amenities
Great amenities
Location
Great location
Food
Food is all right
WiFi
Bad internet service
1074See all 1,074 Venere.com reviews
From 6,030 reviewsTripAdvisor Traveller Rating

Grand Riviera Princess All Suites Resort & Spa All Inclusive - Riviera Maya

Hotel Info: ‎1-877-214-4288‎

from $146
  • Deluxe Suite, Pool Access (Yucatan with Jacuzzi)
  • Deluxe Suite, Garden View (with Jacuzzi Mexico)
  • Deluxe Suite (Yucatan with Jacuzzi)
  • Suite With Jacuzzi and Outdoor Shower
  • Junior Suite, Garden View (Mexico)
  • Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
  • Suite (with 2 Jacuzzis)
  • Family Club Room, Garden View
  • Family Club Room - Pool Access, Pool View
  • Deluxe Suite, Garden View (with jacuzzi)
  • Junior Suite, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 674 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of USD 32

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 20 for 24 hours (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 9 restaurants
  • 9 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Water park
  • Number of outdoor pools - 8
  • Health club
  • Outdoor tennis courts 6
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Water park access (surcharge)
  • Beach towels
  • Children's pool
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 7
  • Conference space size (feet) - 5422
  • Conference space size (meters) - 503.73
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Wireless Internet access

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Verde - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vaqueria - This theme restaurant serves dinner only. Reservations are required.

Mamma Mia - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Fondue - This theme restaurant serves dinner only. Reservations are required.

Grand Riviera Princess All Suites Resort & Spa All Inclusive - Riviera Maya’s small print

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of USD 32

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 20 for 24 hours (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Riviera Princess All Suites Resort & Spa All Inclusive - Riviera Maya