All hotels in Gisenyi, Rwanda
1 room, 2 adults

Lake Kivu Serena Hotel - Gisenyi

4 stars
Gisenyi Rwanda, Gisenyi, 00100, Rwanda, ‏‎1-877-214-4288

Beachfront hotel in Gisenyi with outdoor pool, restaurant

  • Free breakfast, free WiFi, and free parking
Lake Kivu Serena Hotel offers airport drop-off service (available on request) for USD 120 per person one-way. Guests can indulge in spa services and enjoy British cuisine at The Lake Restaurant, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer deep soaking tubs and 24-hour room service.

Main amenities

  • 30 guestrooms
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour health club
  • Spa services
  • 24-hour business center
  • Airport drop-off service
  • Childcare
  • Terrace
  • 24-hour front desk
  • Air conditioning

What’s around

  • On the beach
  • Gisenyi Beach (0.3 mi / 0.5 km)
  • Rwanda Tourism University College (1 mi / 1.7 km)
  • Kigali Independent University (1.7 mi / 2.7 km)
Excellent4.4 / 5
  • And the Serena was lovely and the staff was very courteous and helpful. The private beach…May 1, 2014
  • food,waiter service,accomondation and cleanliness were all impressive and excellent.I…Apr 29, 2014
See all 16 reviews
From 170 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎1-877-214-4288‎

from $180
  • Standard Room
  • Family Room
  • Luxury Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed

  • Pets allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport drop off (available on request) *


  • Free self parking

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Concierge services
  • Number of buildings/towers - 1
  • Garden
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
  • In-room safe

Special features


The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Ziwani Cafe - This café serves light fare only.

Lake Kivu Serena Hotel - Gisenyi’s small print

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Lake Kivu Serena Hotel - Gisenyi

Is the description of this hotel not correct? Tell us