All hotels in Gisenyi, Rwanda
1 room, 2 adults

Lake Kivu Serena Hotel - Gisenyi

4 stars
Gisenyi RwandaGisenyi00100Rwanda, 1-877-214-4288
Excellent4.4 / 5
Breakfast
Tasty breakfast
Cleanliness
Clean
Pool
Great pool
Value for money
Fairly good value for money
20See all 20 Venere.com reviews
From 196 reviewsTripAdvisor Traveller Rating

Lake Kivu Serena Hotel - Gisenyi

Hotel Info: 1-877-214-4288

from $157
  • Standard Room
  • Family Room
  • Luxury Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

Also known as

  • Kivu Serena
  • Serena Kivu
  • Kivu Serena Hotel
  • Lake Kivu Hotel
  • Lake Kivu Serena
  • Lake Kivu Serena Gisenyi
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel Gisenyi
  • Serena Hotel Kivu
  • Serena Hotel Lake Kivu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa services on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Ziwani Cafe - This café serves light fare only.

Lake Kivu Serena Hotel - Gisenyi’s small print

Also known as

  • Kivu Serena
  • Serena Kivu
  • Kivu Serena Hotel
  • Lake Kivu Hotel
  • Lake Kivu Serena
  • Lake Kivu Serena Gisenyi
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel Gisenyi
  • Serena Hotel Kivu
  • Serena Hotel Lake Kivu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Lake Kivu Serena Hotel - Gisenyi