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1 room, 2 adults

Grand Hotel Villa Castagnola - Lugano

Hotelstars Union assigns an official star rating for properties in Italy. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Viale Castagnola 31, Lugano, TI, 6906, Switzerland, ‏‎1-877-214-4288

Set on the shores of Lake Lugano, the exclusive 5-star Grand Hotel Villa Castagnola au Lac is a property of immense charm, surrounded by a magnificent private sub-tropical park.

Fine antiques and sumptuous furnishings recall its heritage, guestrooms and suites have their own distinct personalities, while a Mediterranean feel is evoked by the colors, the climate, and the light.

Built in 1880, and recently renovated in 2015, the 5-story Grand Hotel Villa Castagnola leisure activities and modern amenities include an indoor swimming pool, gym, outdoor tennis court, private beach on the lake, fitness center, bio-sauna, Caldarium, steam bath, solarium, beauty center, hairdresser, and 4864-sq-feet (452-sq-meters) of meeting space. Guests can also taste delicious specialties at the onsite restaurants, Le Relais and Ristorante Arte al Lago.

Free WiFi is provided throughout the building, and a free Internet Point with fax and printer is available. Guests traveling by car can take advantage of the onsite free parking. Pets and service animals are welcome at the hotel.

Outstanding4.8 / 5
  • It was our second time in this piece of heaven I was greeted like a family member and…Jun 4, 2015
  • LOVE this hotel!! The moment we arrived, we were warmly greeted by the hotel manager and…Oct 1, 2015
See all 26 Venere.com reviews
From 281 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $303
  • Junior Suite Executive
  • Single Room
  • Double Room Garden Floor
  • Single Room
  • Suite
  • Double Room Single Use
  • Superior Double Room
  • Superior Junior Suite
  • Standard Double Room
  • Junior Suite Small
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Resort fee included

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CHF 20 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 50.00 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Health club
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 4864
  • Conference space size (meters) - 452
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 1880
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Ristorante Arte al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Grand Hotel Villa Castagnola - Lugano’s small print

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CHF 20 per night

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 50.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Hotel Villa Castagnola - Lugano