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1 room, 2 adults

Boutique Hotel Weisses Kreuz - Lucerne

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star.
Furrengasse 19LucerneLU6004Switzerland, ‏1-877-214-4288
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Uncomfortable
151See all 151 Venere.com reviews
From 249 reviewsTripAdvisor Traveller Rating

Boutique Hotel Weisses Kreuz - Lucerne

Hotel Info: 1-877-214-4288

from $158
  • Suite
  • Double Room
  • Triple Room
  • Double Room
  • Grandlit Room
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
Extra beds must be confirmed with the hotel prior to check in, using the contact details found on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Boutique Hotel Weisses Kreuz Lucerne
  • Hotel zum Weissen Kreuz Lucerne
  • zum Weissen Kreuz
  • zum Weissen Kreuz Lucerne
  • Zum Weissen Kreuz Hotel
  • Boutique Weisses Kreuz Lucerne
  • Boutique Weisses Kreuz

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The tax is CHF 3.60 per person, per night until March, 31, 2017, and CHF 4 per person, per night from April 1, 2017. Please note that exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Conference space size (meters) - 2
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Espresso maker
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 31-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ristorante/Pizzeria - This restaurant specializes in Italian cuisine.

Li Tai Pe - This restaurant specializes in Chinese cuisine.

Boutique Hotel Weisses Kreuz - Lucerne’s small print

Also known as

  • Boutique Hotel Weisses Kreuz Lucerne
  • Hotel zum Weissen Kreuz Lucerne
  • zum Weissen Kreuz
  • zum Weissen Kreuz Lucerne
  • Zum Weissen Kreuz Hotel
  • Boutique Weisses Kreuz Lucerne
  • Boutique Weisses Kreuz

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The tax is CHF 3.60 per person, per night until March, 31, 2017, and CHF 4 per person, per night from April 1, 2017. Please note that exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 151 reviews

Boutique Hotel Weisses Kreuz - Lucerne
Outstanding5.0 / 5
Nice hotel
Great
2 night romance trip
Boutique Hotel Weisses Kreuz - Lucerne
Poor1.0 / 5
Of all the star that we met (or dealt) with there was only one person who seemed like she was interested in the job that she was doing. Our experience started out with the front desk being on a personal call when we walked in and she had no regard for us showing up or had the urge to get off the phone now that guests had arrived. After 5 minutes, she finally decided to end her call and attend to us. Guess what ... only one of the two rooms we had booked was ready (and we were well within the check-in window). Eventually when we did get our 2 rooms, they were on different floors. They were odd shaped rooms and one came with a floor fan, while we had to repeatedly ask the the front desk to get another fan in the second room. They also have a really bizarre elevator system that makes is really inconvenient to go from one room to another. You literally have to go to the highest floor (of your rooms) and walk down to the room on the lower level. If you don't have a key, can't use the elevator. Guess how many room keys a guest gets .. One per room. You can well imagine the pain if you have a family of 4, reserving 2 rooms, getting them on two different floors, with only 1 key to each room. The service with the staff in the evening was better, with the new person actually being helpful. At the time of checkout after 2 days, we reverted back to the stone cold, 'I just work here', 'i just want your money' attitude. The hotel is centrally located and I get it that this is part of the 'old town' and may lack certain modern amenities. Imagine having to sleep with the windows open and then being woken up at 4:30-5 in the morning by the restaurants and bakeries nearby dragging their service carts on the cobblestone paths. Considering that we had reserved our rooms 4 months in advance, I would have expected better service and hospitality. If I had were to visit Lucerne again, I would strongly consider other alternatives.
Other trip
Boutique Hotel Weisses Kreuz - Lucerne
Outstanding5.0 / 5
Internet was superb fast. Welcoming wss excellent and lastly breakfast was top notch.
Other trip

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Boutique Hotel Weisses Kreuz - Lucerne