All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Privilege Aluxes Isla Mujeres Hotel - Isla Mujeres

4 stars
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400, Mexico, ‏‎1-877-214-4288
Excellent4.5 / 5
  • We stayed at Privelege Aluxes Nov. 11 - 14th. This was the most pleasant and relaxing…Nov 20, 2015
  • It could have not been better. The staff were great and very helpful.Nov 19, 2015
See all 770 Venere.com reviews
From 2,322 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $393
  • Superior Room, 1 King Bed, Jetted Tub
  • Super Saver
  • Honeymoon Suite, 1 King Bed, Jetted Tub, Pool View
  • Suite Deluxe Pool View
  • Standard Room, 1 King Bed
  • Grand Suite, 1 King Bed
  • Group Rate

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • All-inclusive rates available

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1120 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scooter/moped rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Health club
  • Number of spa tubs - 3
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 6
  • Year Built 2009
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Private spa tub
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Use of golf cart
  • Scuba-diving excursions
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities
  • Gratuities

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Privilege Aluxes Isla Mujeres Hotel - Isla Mujeres’s small print

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1120 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Privilege Aluxes Isla Mujeres Hotel - Isla Mujeres