All hotels in Guia de Isora, Spain
1 room, 2 adults

Gran Melia Palacio de Isora - Guia de Isora

5 stars
Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, 38686, Spain, ‏‎1-877-214-4288
Gran Melia Palacio de Isora is a luxury 5-star beach Guia de Isora resort in Alcala, 0.3 mi (0.5 km) from Alcala Beach and 4.3 mi (6.8 km) from Los Gigantes Beach. Los Gigantes Marina and Golf Costa Adeje are also within 12 mi (20 km).
 
This resort has 7 restaurants. If you want low-key dining options, you will be pleased to find barbecue grills, a snack bar/deli and 24-hour room service. Highlights include a private beach, a 24-hour health club and a nightclub. Beach amenities include sun loungers, umbrellas and beach towels. Snorkeling, scuba diving, boat tours and sailing are all nearby. Escape the stress of everyday life at Yhi Spa, offering facials and body scrubs, as well as Ayurvedic treatments, hydrotherapy and body wraps. Relax in the indoor pool and 3 outdoor pools, and enjoy the waterslide, pool cabanas and sun loungers. There are also 8 bars/lounges, a beach bar and a poolside bar so guests can sip a refreshing drink in a sunlounger or at the bar when staying here.

Leisure facilities in addition to the on-site spa include a Turkish bath/hammam, a fitness center, a spa tub, a sauna, a steam room and outdoor tennis courts so there's always something to do! Family-friendly amenities at this resort include a children's pool, a free children's club, free supervised childcare/activities and a children's club. Free WiFi is provided so you can check your in-box whenever you like.

Outstanding4.7 / 5
  • no, never. It was impressive, unforgettable, wonderful ...Apr 16, 2013
  • Negatives: 1. The day of our arrival, after quite a long trip, we got a room facing Oasis…Aug 11, 2015
See all 124 Venere.com reviews
From 4,711 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎1-877-214-4288‎

from $297
  • Deluxe Room, Partial Sea View (2 Adults + 1 Child)
  • Deluxe (2 adults +2children)
  • Demi Suite Family (2 adults + 1 child)
  • Deluxe Room, Partial Sea View (2 Adults + 2 Child)
  • Deluxe Room with ocean frontal view
  • One Bedroom Family Suite 2 adults and 1 child
  • One Bedroom Family Suite 2 adults and 2 children
  • Room, 2 Bedrooms (Master Suite)
  • Room (One Bedroom Master Suit Side Sea View)
  • Family Suite 2 adults and 2 children
  • Family suite 2 adults + 1 child
  • Deluxe room 2 adults + 1 child
  • Deluxe room with ocean partial view
  • Deluxe Room
  • Special offer
  • zzzzzzzzzzzzzzzzz
  • Two Bedroom Family Suite (2 ad + 2 ch)
  • Deluxe Room, Partial Sea View (2 Adults + 1 Child)
  • Two Bedroom Family Suite (2 ad + 3 ch)
  • Package Deal
  • Deluxe Room, Partial Sea View (2 Adults + 2 Child)
  • One Bedroom Family Suite (2ad+2ch)
  • Red Level Jacuzzi Demi Suite

At a glance

Key facts

Hotel size

  • This hotel has 579 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 50

Late check-out can be arranged for an extra charge of EUR 50

Cribs/Infant beds are available for EUR 25 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 95 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 102 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 7 restaurants
  • 8 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis courts 3
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Children's pool
  • Tennis on site
  • Spa tub
  • Waterslide
  • Steam room
  • Pool cabanas (surcharge)
  • Sauna
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
Facilities
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Yhi Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Pangea - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts 3
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Pilates classes on site
  • Playground on site
  • Segway rental/tour on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Melia Palacio de Isora - Guia de Isora’s small print

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 50

Late check-out can be arranged for an extra charge of EUR 50

Cribs/Infant beds are available for EUR 25 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 95 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 102 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Gran Melia Palacio de Isora - Guia de Isora