All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Sandos Caracol Eco Resort - All Inclusive - Playa del Carmen

3.5 stars
Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710, Mexico, ‏‎1-877-214-4288
Searching for 3.5-star beachfront resorts in Playa del Carmen? Consider Sandos Caracol Eco Resort - All Inclusive located within 3 mi (5 km) of Gran Coral Golf, Guadalupe Church and Coco Beach. El Camaleon Golf Club and Plaza Las Americas are also within 6 mi (10 km).
 
This all-inclusive resort has 9 restaurants. Highlights include a health club and a nightclub. Beach amenities include sun loungers and umbrellas along with on-site recreation like snorkeling and scuba diving. Escape the stress of everyday life at SPA SANDOS, offering facials and body scrubs, as well as Thai massages, deep-tissue massages and hot stone massages. Relax in the 3 outdoor pools as well as enjoy the free water park, waterslide and sun loungers. Guests will also have plenty of options in terms of bars as there are 2 poolside bars, 10 bars/lounges and a swim-up bar.

The all-inclusive resort also has 5 spa tubs, a Turkish bath/hammam, a fitness center, a sauna, a steam room and outdoor tennis courts in addition to the facilities in the on-site spa. Family-friendly amenities at this all-inclusive resort include a children's pool, a free children's club, a children's club and babysitting. Guests can make use of the free WiFi.

Excellent4.1 / 5
  • it is very good for the price and great for kidsJul 7, 2015
  • Hotel room was very clean. Staff was very nice. Staff for "guest services" was pretty…Jul 1, 2015
See all 968 Venere.com reviews
From 8,658 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $115
  • Standard Room
  • Royal Elite 1 Bedroom, 1 King Bed with Sofabed
  • Royal Elite Penthouse, 1 King Bed with Sofabed and Jetted Tub
  • Royal Elite Superior with 2 Queen Beds
  • Junior Suite, 1 King Bed with Sofabed (Private Spa Tub)
  • Deluxe Room, 1 King Bed with Sofabed, Jetted Tub
  • Superior Select Club 2 Double Beds or 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 956 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 2 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 9 restaurants
  • 10 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Swim-up bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Free water park access
  • Beach towels
  • Waterslide
  • Health club
  • Tennis on site
  • Number of spa tubs - 5
  • Swim-up bar
  • Free use of nearby fitness center
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2005
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 2 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Premium food items
  • Offsite tours

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts 2
  • Sauna
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Golfing nearby
  • Rafting nearby
  • Skydiving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sandos Caracol Eco Resort - All Inclusive - Playa del Carmen’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sandos Caracol Eco Resort - All Inclusive - Playa del Carmen

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