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1 room, 2 adults

Bel Air Collection Resort & Spa Cancun - Cancun

3.5 stars
Blvd Kukulcan Km 20.5Hotel Zone, CancunQROO77500Mexico, ‏1-877-214-4288
Good3.1 / 5
Beach
Beautiful beach
Location
Great location
Food
Food is all right
Wellness Area
Poor wellness & sports facilities
232See all 232 Venere.com reviews
From 1,995 reviewsTripAdvisor Traveller Rating

Bel Air Collection Resort & Spa Cancun - Cancun

Hotel Info: 1-877-214-4288

from $89
  • Suite, 1 King Bed, Jetted Tub
  • Deluxe Room, Ocean View
  • Deluxe Room, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive rates available
  • Resort fee included

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Outdoor pool
  • Health club
  • Full-service spa
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (some restrictions)

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Bel Air Collection Resort & Spa Cancun - Cancun’s small print

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 232 reviews

Bel Air Collection Resort & Spa Cancun - Cancun
Good3.0 / 5
Pros and cons
Cons: gym in bad condition and virtually unusable, hot tub was not running, the food is mediocre, and the drinks are not very good either Pros: all staff was kind and helpful, the rooms are very nice, and nice beach area to relax at
3 night romance trip
Bel Air Collection Resort & Spa Cancun - Cancun
Good3.0 / 5
I first liked the hotel, built around a pleasant patio-like space. It is maybe not the most confortable in the area but this gives it a vacation touch I also liked. I did not like the restaurant, neither the food nor the waiters which seem to always try to have you take more. We went there twice, the first time we had no problems and we were happy with the staff. The second time, they refused our credit cards (which have been ok everywhere else) and then finally charged us with a rate 1€=1$. The girl at the check in kept answering (long) phone calls instead of taking care of us. We won't go back there again (everything else in Mexico is so much better than Cancun anyway !!).
Other trip

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Bel Air Collection Resort & Spa Cancun - Cancun