All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Fairmont Mayakoba - Playa del Carmen

5 stars
Ctra Federal Cancun - Playa Del Carmen K, Playa del Carmen, QROO, 77710, Mexico, ‏‎1-877-214-4288
Outstanding4.6 / 5
  • Gorgeous property nestled into Nature. Beach, Mangroves and Cenotes with clear water…Oct 12, 2015
  • We came for the weekend to playa del carmen for husbands birthday. Upon arrival to the…Sep 14, 2015
See all 379 Venere.com reviews
From 2,221 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $580
  • Casita Signature, Suite, 1 King Bed with Sofabed, Non Smoking, Canal View
  • Fairmont room ( 1 King Bed )
  • Deluxe Casita Room ( 2 Double Beds )
  • Fairmont room ( 2 Double Beds )
  • Casita Signature, Suite, 1 King Bed with Sofabed, Non Smoking, Canal View
  • Fairmont Room, 1 King Bed, Non Smoking, Resort View
  • Fairmont Room, 2 Queen Beds, Non Smoking, Resort View
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita Signature, 1 King Bed, Non Smoking, Canal View
  • Casita Signature, 2 Queen Beds, Non Smoking, Canal View
  • Fairmont room
  • Deluxe Casita Room
  • Signature Casita Room ( 1 King Bed )
  • Deluxe Casita Room ( 1 King Bed )
  • Signature Casita
  • Suite
  • Signature Casita Suite
  • Signature Casita Suite (1 King Bed )
  • Signature Casita Room ( 2 Double Beds )

At a glance

Key facts

Hotel size

  • This hotel has 401 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

  • Children's club *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 25 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Accessible parking

Other information

  • All-inclusive rates available

Policies

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 20.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Shuttle service
  • In-room bottled water
  • Concierge/valet service
  • Housekeeping/cleaning fees/gratuities
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 14 per night

Rollaway beds are available for USD 50.00 per night

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 25 per pet, per night

WiFi is available in guestrooms for USD 20 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 20 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 0.00 (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 20.00 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 5
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Steam room
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Las Brisas Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

El Puerto - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

La Laguna Grill and Bar - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Cafe Maya - This café is located by the pool.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Aerobics on site
  • Bicycle rentals on site
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Fairmont Mayakoba - Playa del Carmen’s small print

Policies

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 20.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Shuttle service
  • In-room bottled water
  • Concierge/valet service
  • Housekeeping/cleaning fees/gratuities
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 14 per night

Rollaway beds are available for USD 50.00 per night

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 25 per pet, per night

WiFi is available in guestrooms for USD 20 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 20 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 0.00 (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 20.00 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Fairmont Mayakoba - Playa del Carmen