All hotels in Bansko, Bulgaria
1 room, 2 adults

Kempinski Hotel Grand Arena - Bansko

5 stars
Pirin Street 96, Bansko, 2770, Bulgaria, ‏‎1-877-214-4288
Outstanding4.7 / 5
  • FantasticDec 9, 2015
  • ExcellentOct 25, 2015
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From 580 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $141
  • Junior Suite, 1 King Bed, City View
  • Executive Room
  • Deluxe Room, 1 King Bed, City View
  • Junior Suite, 1 King Bed, Mountain View
  • Deluxe Room, 1 King Bed, Mountain View

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club

Pets

  • Pets allowed *

  • 1 per room (up to 10 kg)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 55
  • Christmas Eve (24 December) Gala Dinner per child: EUR 27.50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 110
  • New Year's Eve (31 December) Gala Dinner per child: EUR 55 (from 6 to 12 years old)

Optional extras

Valet parking costs EUR 10 per day

Pets are allowed for an extra charge of EUR 20 per night, plus a one-time cleaning fee of EUR 25

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Free breakfast
  • 2 restaurants
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Ski-in/ski-out access
  • Ski storage
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Kempinski The SPA has 12 treatment rooms. Services include Thai massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Bicycle rentals on site
  • Hiking/biking trails on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Kempinski Hotel Grand Arena - Bansko’s small print

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 55
  • Christmas Eve (24 December) Gala Dinner per child: EUR 27.50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 110
  • New Year's Eve (31 December) Gala Dinner per child: EUR 55 (from 6 to 12 years old)

Optional extras

Valet parking costs EUR 10 per day

Pets are allowed for an extra charge of EUR 20 per night, plus a one-time cleaning fee of EUR 25

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Kempinski Hotel Grand Arena - Bansko