All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Eurostars Hacienda Vista Real Hotel - Playa del Carmen

3.5 stars
Paseo Chichen Itza Retorno 3 PlayacarRiviera Maya, Playa del CarmenQROO77710Mexico, ‏1-877-214-4288
Excellent4.1 / 5
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Location
Great location
Beach
Beach is poor
200See all 200 Venere.com reviews
From 569 reviewsTripAdvisor Traveller Rating

Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Hotel Info: 1-877-214-4288

from $66
  • Royal Suite
  • Standard Room
  • Deluxe Studio
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Eurostars Hacienda
  • Hotel Hacienda Vista Real
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2004
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Iguana Grill - This poolside restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Recreation

On Site

  • Golf lessons on site
  • Golf driving range on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Eurostars Hacienda Vista Real Hotel - Playa del Carmen’s small print

Also known as

  • Eurostars Hacienda
  • Hotel Hacienda Vista Real
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 200 reviews

Eurostars Hacienda Vista Real Hotel - Playa del Carmen
Fair2.0 / 5
The staff was welcoming but the room had serious issues: the fridge was really dirty, we asked to be cleaned an no one came or did it. The room looked old, the smell was like an old place that is not cleaned properly, the beds are done every day but they are not made in a good way, like if someone did it in a rush. One day they forgot to leave towels for us, so we had to use our beach towels. The bed/pillows were not confortable at all!!! The swimming pool was extremely cold so we were not able to use it not even a single day. There's a bar in the pool, but it was closed all the time. It would have been nice to have some music in the pool for some ambiance. The only good thing about this hotel was breakfast and the staff working at the restaurant was very nice!!!
Other trip

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Eurostars Hacienda Vista Real Hotel - Playa del Carmen