All hotels in Lucca, Italy
1 room, 2 adults

Universo Hotel - Lucca

3 stars
Piazza Del Giglio 1LuccaLU55100Italy, ‏1-877-214-4288
Good3.8 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Breakfast
Bad breakfast
129See all 129 Venere.com reviews
From 446 reviewsTripAdvisor Traveller Rating

Universo Hotel - Lucca

Hotel Info: 1-877-214-4288

  • Standard Triple Room
  • Standard Double Room Single Use
  • Superior Double Room
  • Double or Twin Room
  • Standard Double Room

Universo Hotel - Lucca’s small print

Also known as

  • Hotel Universo
  • Universo Hotel
  • Universo Hotel Lucca
  • Universo Lucca

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 14 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 26 per day

Cribs/Infant beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 129 reviews

Universo Hotel - Lucca
Excellent4.0 / 5
Great hotel, in the middle of Lucca. Its an older hotel, a little worn but, worth the money. Good breakfast.
Other trip
Universo Hotel - Lucca
Excellent4.0 / 5
A fantastic base for our first visit to Lucca. A beautiful building in a central position, with very helpful and friendly staff all speaking excellent English. Excellent value for money, we would unhesitatingly recommend the Universo to anyone planning to stay in this wonderful town. Negatives? You don't come Lucca to sit in your slightly snug room looking at the chintz wallpaper and curtains, so that wasn't really a problem. Would go back in an instant.
Other trip
Universo Hotel - Lucca
Excellent4.0 / 5
Hotel is located within a restricted parking - driving zone...best to park outside the Wall and walk in...but it can be a "long" walk.
Other trip
Universo Hotel - Lucca
Good3.0 / 5
Very nice building but rooms need to be updated. Staff not very helpful particularly when we were allocated 2 single beds - I had requested a double. No apology - just told it wasn't their fault and that I had made this request. We backed down to avoid an argument and agreed to the beds being moved together - which they were after a second request to another receptionist with the same attitude. This time wee were given a second option of swapping to another available room which would have been more expensive. No mini bar or fridge in the room although advertised as having one. Once again when I queried this, I was told that none of the rooms had a mini bar - very strange. Breakfast OK but the coffee was from a machine in breakfast room and was awful - I swapped to tea.
Other trip
Universo Hotel - Lucca
Excellent4.0 / 5
Some of the rooms are close to the hotel retaurant extractor fan which is noisy and functioning 24/7 but as a whole the hotel was pleasant as were the staff.
Other trip

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Universo Hotel - Lucca