All hotels in Riviera Maya, Quintana Roo, Mexico
1 room, 2 adults

Occidental Grand Xcaret Resort - All Inclusive - Riviera Maya

4 stars
Carretera Federal 307, KM 381Chetumal a Puerto Juarez, Xcaret, Riviera MayaQROO77710Mexico, 1-877-214-4288
Good3.9 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
416See all 416 Venere.com reviews
From 10,606 reviewsTripAdvisor Traveller Rating

Occidental Grand Xcaret Resort - All Inclusive - Riviera Maya

Hotel Info: 1-877-214-4288

from $141
  • Deluxe Room
  • Royal Room - Club Jr Suite Unlimited XCARET Park Access
  • Royal Club Luxury
  • Royal Club Junior Suite
  • Grand Romance Jr.Suite
  • Deluxe Room
  • Junior Suite
  • Deluxe Room - Grand Romance Unlimited XCARET Park Access
  • Deluxe Room - Grand Concierge Unlimited XCARET Park Access
  • Grand Concierge Deluxe
  • Grand Concierge Junior Suite
  • Grand Romance Deluxe
  • Royal Room - Club Luxury Unlimited XCARET Park Access
  • Deluxe Room - Unlimited XCARET Park Access
  • Junior Suite - Unlimited XCARET Park Access

At a glance

Key facts

Hotel size

  • This hotel has 757 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 12 and under)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Free nearby parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Grand Xcaret All Inclusive
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Grand Xcaret Resort All Inclusive
  • Occidental Grand Resort All Inclusive

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

The spa is accessible for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 550 per day (rates may vary)

WiFi is available in public areas for MXN 420 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 11 restaurants
  • 10 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 5
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Nightclub
  • Swim-up bar
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 12594
  • Conference space size (meters) - 1170,29
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (some restrictions)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Yoga

Kids' club
  • Supervised activities for children ages 12 years old and younger

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Dining

Le buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sonora Grill - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Los Olivos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

D Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Miniature golf on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Occidental Grand Xcaret Resort - All Inclusive - Riviera Maya’s small print

Also known as

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Grand Xcaret All Inclusive
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Grand Xcaret Resort All Inclusive
  • Occidental Grand Resort All Inclusive

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

The spa is accessible for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 550 per day (rates may vary)

WiFi is available in public areas for MXN 420 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Occidental Grand Xcaret Resort - All Inclusive - Riviera Maya