All hotels in Surabaya, Indonesia
1 room, 2 adults

JW Marriott Surabaya - Surabaya

5 stars
Jalan Embong Malang 85-89, Surabaya, East Java, 60261, Indonesia, ‏‎855-239-9485
JW Marriott Surabaya is a luxury 5-star family-friendly Surabaya hotel within a 15-minute walk of BG Junction, Tunjungan Plaza and Grahadi. Staying here, you'll also be within 30 minutes of Joko Dolog Statue and Sharp Bamboo Monument.
 
This hotel has 4 restaurants. If you want low-key dining options, you will be pleased to find a snack bar/deli and 24-hour room service. Go for a dip in the outdoor pool during your stay. There is also a bar/lounge where guests can enjoy drinks.

Leisure facilities include the health club, sauna and massage/treatment rooms. Free WiFi is provided so you can check your in-box whenever you like.

Excellent4.3 / 5
  • i was staying there only 1 night for business trip. from the arrival at this hotel until…Jul 30, 2014
  • Professional and friendly staff, Excellent food Excellent service Excellent locationFeb 17, 2014
See all 70 Venere.com reviews
From 348 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $58
  • Studio
  • Deluxe Room, City View
  • Deluxe Room, Business Lounge Access
  • Studio, 1 King Bed
  • Executive Studio, 1 King Bed, Business Lounge Access
  • Studio, 1 King Bed, City View, Corner
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Deluxe Room
  • Suite, 2 Bedrooms
  • Executive Studio
  • Suite, 1 Bedroom
  • Studio
  • Executive Suite, 2 Bedrooms, Business Lounge Access
  • Suite
  • Suite, 1 King Bed
  • Executive Studio, 1 King Bed
  • Deluxe Room (Executive)

At a glance

Key facts

Hotel size

  • This hotel has 407 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs IDR 50000 per night

Buffet breakfast is offered for an extra charge of IDR 200000 for adults and IDR 77500 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 650000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Spa treatment room(s)
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space size (feet) - 132483
  • Conference space size (meters) - 12308
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1996
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

JW Marriott Surabaya - Surabaya’s small print

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs IDR 50000 per night

Buffet breakfast is offered for an extra charge of IDR 200000 for adults and IDR 77500 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 650000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

JW Marriott Surabaya - Surabaya

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