All hotels in Madrid, Spain
1 room, 2 adults

Silken Puerta Madrid - Madrid

4 stars
Juan Rizi, 5MadridMadrid28027Spain, 1-877-214-4288
Excellent4.2 / 5
Service
Fantastic service
Value for money
Best value for money
Comfort
Rather comfortable
Location
Location is ok
397See all 397 Venere.com reviews
From 523 reviewsTripAdvisor Traveller Rating

Silken Puerta Madrid - Madrid

Hotel Info: 1-877-214-4288

from $62
  • Offer
  • Double Room Single Use
  • Triple room for 02 adults & 01 child
  • Club Double Room Single Use (Silken)
  • Standard Room, 1 Double or 2 Single Beds
  • Triple Room
  • Executive Room
  • Non Refundable Room
  • Club Room (Silken)

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Self parking *

  • Free nearby parking

Also known as

  • Madrid Puerta
  • Silken Puerta Madrid
  • Silken Puerta America Madrid
  • Silken Puerta Madrid Hotel
  • Puerta Madrid
  • Puerta Madrid Silken
  • Puerta Silken Madrid
  • Silken Madrid
  • Silken Madrid Puerta
  • Silken Puerta
  • Silken Puerta Hotel
  • Silken Puerta Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 17.60 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18.33 for adults and EUR 11.00 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Meeting rooms 5
  • Conference space size (feet) - 4521
  • Conference space size (meters) - 420
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe

Special features

Dining

La Orza - This restaurant serves lunch and dinner. Open select days.

Piano Bar - This piano bar serves lunch and dinner.

Silken Puerta Madrid - Madrid’s small print

Also known as

  • Madrid Puerta
  • Silken Puerta Madrid
  • Silken Puerta America Madrid
  • Silken Puerta Madrid Hotel
  • Puerta Madrid
  • Puerta Madrid Silken
  • Puerta Silken Madrid
  • Silken Madrid
  • Silken Madrid Puerta
  • Silken Puerta
  • Silken Puerta Hotel
  • Silken Puerta Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 17.60 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18.33 for adults and EUR 11.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 397 reviews

Silken Puerta Madrid - Madrid
Excellent4.0 / 5
The hotel is good, but they are allowing themselves to fall into a bad state. They need to start maintenance quickly otherwise it will no longer have that four star feel. There was holes in the curtains and while having a shower the water didn't drain out so had to stop shower before flooding the bathroom. Staff are wonderful and helpful, but hotel management need to pay attention to the small details quickly.
Other trip
Silken Puerta Madrid - Madrid
Excellent4.0 / 5
Excellent hotel, easy access and parking, 15 mn to 30 mn to town center
Other trip

See all reviews

Silken Puerta Madrid - Madrid