All hotels in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Hard Rock Hotel Riviera Maya - All Inclusive - Riviera Maya

4.5 stars
KM. 72 Carretera Cancun, Puerto Aventuras, QROO, 77701, Mexico, ‏‎1-844-302-2242
Searching for 4.5-star beachfront resorts in Puerto Aventuras? Consider Hard Rock Hotel Riviera Maya - All Inclusive located within 3 mi (5 km) of Puerto Aventuras Marina, CEDAM Museum and Dolphin Discovery. Chac Mol is 3 mi (4.8 km) away.
 
Your all-inclusive resort has 5 restaurants serving breakfast and dinner where you'll find good menu choices and service with a smile. Highlights include a private beach, a health club and a nightclub. Beach amenities include umbrellas and beach towels along with on-site recreation like snorkeling and scuba diving. The on-site spa is the place to be for rest and relaxation, offering facials and deep-tissue massages, as well as hot stone massages, reflexology and hydrotherapy. Go for a dip in the outdoor pool during your stay. There are also 3 bars/lounges, a poolside bar and a swim-up bar so guests can sip a refreshing drink in a sunlounger or at the bar when staying here.

In addition to the on-site spa, a spa tub, a sauna and a steam room are among the leisure facilities on offer. Family-friendly amenities at this all-inclusive resort include a free children's club, a children's club, babysitting and supervised childcare/activities. Guests can make use of the free WiFi.

Excellent4.2 / 5
  • The room is beautiful and the jacuzzi in the room is perfect for romance. Many places to…Apr 28, 2015
  • We have just returned from and wonderful stay at the Hard Rock Riviera Maya. As frequent…Apr 28, 2015
See all 59 Venere.com reviews
From 2,874 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $762
  • Deluxe Room
  • Deluxe Family
  • Rock Royalty Level Deluxe platinum, 2 double beds
  • Deluxe Gold, two double beds
  • Deluxe Platinum Double Beds
  • Suite, 2 Bedrooms, Balcony (Rock Suite Platinum)
  • Deluxe Platinum Grand Sky Terrace, one king bed
  • Deluxe Gold King
  • Deluxe Diamond, one king bed
  • Rock Royalty Level - Deluxe platinum, 1 king bed
  • Deluxe Platinum Grand Sky Terrace - Connecting

At a glance

Key facts

Hotel size

  • This hotel has 777 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)
  • Resort fee included

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities
Food and drink
  • 5 restaurants
  • 3 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Hard Rock Hotel Riviera Maya - All Inclusive - Riviera Maya’s small print

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hard Rock Hotel Riviera Maya - All Inclusive - Riviera Maya

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