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1 room, 2 adults

Cleopatra Palace Hotel - Tenerife

4 stars
Avenida de las Américas s.nPlaya de las Américas, AronaTenerife38660Spain, ‏‎1-877-214-4288
Excellent4.4 / 5
Breakfast
Tasty breakfast
Beach
Beautiful beach
Location
Great location
Room
Room is all right
565See all 565 Venere.com reviews
From 2,353 reviewsTripAdvisor Traveller Rating

Cleopatra Palace Hotel - Tenerife

Hotel Info: 1-877-214-4288

from $157
  • Standard Room, 1 Double or 2 Single Beds
  • Standard Room (1 cama doble o 2 individuales 2 adlts)
  • Superior Double Room, Private Pool, Poolside
  • Standard Room, 1 Double or 2 Single Beds, Pool View
  • Standard Room, Pool View (1 cama doble o 2 individuales, 2 adlt)
  • Standard Room, 1 Double or 2 Single Beds, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 431 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Also known as

  • Cleopatra Palace Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1996
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Pilates classes on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleopatra Palace Hotel - Tenerife’s small print

Also known as

  • Cleopatra Palace Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 565 reviews

Cleopatra Palace Hotel - Tenerife
Good3.0 / 5
Hotel looked good from the outside ,foyer and reception well maintained,when you opened the room door a different story,decor tired mould in leaking shower tiles missing and cracked across the balcony all painted surfaces chipped,rawl plugs and hooks sticking out the wall and ceiling did not add to the ambiance of the room in any way.Breakfast a disaster in the seating areas due to lack of staff cleaning and resetting tables,long queues at coffee and tea counter were unexceptable,how ever the management and standard of the breakfast was excellent.
Other trip
Cleopatra Palace Hotel - Tenerife
Outstanding5.0 / 5
Top quality, surroundings, breakfast, staff, service - in total; can hardly find it better at a four stars +++
Other trip
Cleopatra Palace Hotel - Tenerife
Poor1.0 / 5
The Hotel was tired looking and building work going on at the above surrounding area of the pool was constant-- drilling and cementing slabs made the pool area out of the question if you wanted to relax!!! also building work going on outside balcony cement mixers and slab laying from 8-3 so no relaxation there either!! This should have been flagged up by the hotel! we def would not have booked this had we realized. TV could be heard from adjacent rooms also chatting and scraping of furniture!Holiday was a total disappointment and feel very misinformed by hotel regarding building work.
Other trip
Cleopatra Palace Hotel - Tenerife
Outstanding5.0 / 5
We enjoyed our stay and will probably come back next year.
Other trip
Cleopatra Palace Hotel - Tenerife
Excellent4.0 / 5
Room with pool view was disappointing, never ever one little sun drop- room heading North. Very hard beds.
Other trip

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Cleopatra Palace Hotel - Tenerife