All hotels in Carcassonne, France
1 room, 2 adults

Best Western Le Donjon - Carcassonne

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.
2 Rue du Comte RogerCarcassonneAude11000France, ‏866-925-8648
Excellent4.3 / 5
Location
Great location
Cleanliness
Clean
Amenities
Great amenities
Comfort
Comfortable
307See all 307 Venere.com reviews
From 1,208 reviewsTripAdvisor Traveller Rating

Best Western Le Donjon - Carcassonne

Hotel Info: 866-925-8648

from $132
  • Privilege Double or Twin Room
  • Standard Room, 1 Queen Bed, Non Smoking
  • Classic Room, 1 Double or 2 Single Beds
  • Deluxe Room
  • Suite, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Classic Room, 1 Queen Bed, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking
  • Junior Suite, 1 Queen Bed, Non Smoking, Garden View
  • Classic Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Best Western Donjon
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Valet parking costs EUR 20 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 23-inch TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Brasserie Le Donjon - Onsite brasserie.

Best Western Le Donjon - Carcassonne’s small print

Also known as

  • Best Western Donjon
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Valet parking costs EUR 20 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 307 reviews

Best Western Le Donjon - Carcassonne
Outstanding5.0 / 5
All of the hotel and support staffs were absolutely wonderful. Assistance during check-in far exceeded our expectations. The young woman that staffed the overnight desk was so pleasant and helpful, especially arranging for a taxi at 4:30 AM. I wish every hotel had someone just like her! I would recommend this hotel to anyone visiting Carcassone.
2 night family trip
Best Western Le Donjon - Carcassonne
Excellent4.0 / 5
Had to ask for towels. Asked to borrow an iron which didn't arruve. Otherwise beautiful hotel. In a lovely area. Room Was upgraded .
Other trip
Best Western Le Donjon - Carcassonne
Excellent4.0 / 5
A very warm welcome was experienced from all the staff who couldn't do enough for you. A characterful hotel which could just do with a better stocked bar. There is confusion over the presence of a swimming pool. It is not within the property but is available at a sister hotel 2 minutes walk away, still within the city walls. A thoroughly enjoyable stay.
Other trip
Best Western Le Donjon - Carcassonne
Outstanding5.0 / 5
Wonderful place.
Other trip
Best Western Le Donjon - Carcassonne
Excellent4.0 / 5
It was a comfortable bed for an overnight stay before moving on in our journey. The only down side was when the front desk gave us the card to a room which was already occupied, it could have been very embarassing; thankfully, the couple in the room tookthe slight intrusion in good spirit. The location and surroundings of the hotel are spot on.
Other trip

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Best Western Le Donjon - Carcassonne