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1 room, 2 adults

El San Juan Resort & Casino, A Hilton Hotel - Carolina

4 stars
6063 Isla Verde Avenue, Carolina, 00979, Puerto Rico, ‏‎855-239-9397
Good3.8 / 5
  • On arrival they change my reservation and told me, I was getting an upgrade, the room was…Dec 23, 2015
  • Excellent!!!Dec 22, 2015
See all 910 Venere.com reviews
From 2,545 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $178
  • Main Tower Deluxe Two Queen Beds
  • Main Tower Deluxe King
  • Ocean Villa
  • Garden Lanais King
  • One Bedroom Suite, One King Bed
  • One King Accessible With Bathtub
  • One Bedroom Suite, Two Queen Beds
  • Junior Suite, One King Bed
  • Two Bedroom Suite
  • Garden Lanais 2 Double
  • Main Tower King
  • Room, 1 King Bed, Accessible
  • Suite
  • Casita King
  • Main Tower Two Queen Beds
  • Royal Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 386 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Policies

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 75

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 16.73 per day with in/out privileges

Valet parking costs USD 22.30 per day with in/out privileges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Breakfast daily (surcharge)
  • 9 restaurants
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Swim-up bar
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Year Built 1959
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Piccola Fontana - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

KOCO - This restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Aquaire - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Yamato - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Galeria Trattoria - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Aerobics on site
  • Personal motorized watercraft on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby

El San Juan Resort & Casino, A Hilton Hotel - Carolina’s small print

Policies

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 75

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 16.73 per day with in/out privileges

Valet parking costs USD 22.30 per day with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

El San Juan Resort & Casino, A Hilton Hotel - Carolina