All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Gran Porto Resort & Spa All Inclusive - Playa del Carmen

4 stars
Constituyentes Number 1, Playa del Carmen, QROO, 77710, Mexico, ‏‎1-877-214-4288
Gran Porto Resort & Spa All Inclusive is a 4-star city center Playa del Carmen beachfront resort in Avenida Constituyentes steps from Pier Navega and within a short walk of Quinta Alegria. You'll also be within a short walk of Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church.
This all-inclusive resort has 8 restaurants. Beach amenities include sun loungers, umbrellas and beach towels. Snorkeling and sailing are both nearby. Escape the stress of everyday life at the on-site spa, offering facials and body scrubs, as well as detox wraps, deep-tissue massages and hot stone massages. Relax in the 2 outdoor pools and enjoy the sun loungers. Guests will also have plenty of options in terms of bars as there are 2 poolside bars, 3 bars/lounges and a swim-up bar.

In addition to the on-site spa, a health club, a fitness center, a sauna and a steam room are among the leisure facilities on offer. This all-inclusive resort is great if you are bringing the kids along as it offers a children's pool, babysitting, supervised childcare/activities and a free children's club (ages 4 - 12). Free WiFi is provided.

Excellent4.1 / 5
  • Everything was okay with the exception of only one beer being available, two rather poor…Oct 12, 2015
  • Wonderful, good serviceSep 8, 2015
See all 553 reviews
From 7,001 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $160
  • Junior Suite, Oceanfront (Family)
  • Junior Suite
  • Junior Suite, Oceanfront
  • Room (Standard Basic)
  • Junior Suite, Ocean View
  • Junior Suite, Beachfront (Gran Walk out)
  • Grand Suite, 1 Bedroom, Oceanfront (Master)

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
On-line check-in is available, 48 hours prior to arrival.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 8 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Health club
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms
  • One meeting room
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free long-distance calls
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite live performances
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages


Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments.


On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Personal motorized watercraft on site


  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Porto Resort & Spa All Inclusive - Playa del Carmen’s small print

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Gran Porto Resort & Spa All Inclusive - Playa del Carmen