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1 room, 2 adults

Nairobi Serena Hotel - Nairobi

5 stars
Kenyatta Avenue / Processional Way, Nairobi, Kenya, ‏‎1-877-214-4288
Nairobi Serena Hotel is a luxury 5-star spa Nairobi city center hotel within a 10-minute walk of Central Park and Uhuru Park. You'll also be within a short walk of Teleposta Towers and Kenyatta Mausoleum.
You will be spoilt for choice in terms of dining as this hotel offers 2 restaurants serving breakfast, lunch, dinner and brunch so you are sure to find something tasty to tempt your palate. Escape the stress of everyday life at the on-site spa, offering facials and body scrubs, as well as body treatments, aromatherapy and a steam room. Go for a dip in the outdoor pool during your stay. There is also a swim-up bar and a bar/lounge so guests can sip a refreshing drink by the pool or indoors when staying here.

In addition to the on-site spa, a health club, a sauna and a steam room are among the leisure facilities on offer. Child-friendly amenities at this hotel include a children's pool and babysitting. Free WiFi is provided so you can check your in-box whenever you like.

Outstanding4.6 / 5
  • Good location although the pool is not heated enough for the winter season in Nairobi.Jul 18, 2015
  • The Nairobi Serena Hotel is an excellent choice to stay in Nairobi. It was my first stay…May 2, 2015
See all 58 reviews
From 661 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $175
  • Executive Suite
  • Superior Room
  • Business Suite
  • Suite, Garden Area
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 11 AM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Swim-up bar
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.


Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Nairobi Serena Hotel - Nairobi’s small print

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Nairobi Serena Hotel - Nairobi