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1 room, 2 adults

Nairobi Serena Hotel - Nairobi

5 stars
Kenyatta Avenue / Processional WayNairobiKenya, ‏‎1-877-214-4288
Outstanding4.6 / 5
Location
Great location
Cleanliness
Clean
Service
Fantastic service
Breakfast
Breakfast is average
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From 725 reviewsTripAdvisor Traveller Rating

Nairobi Serena Hotel - Nairobi

Hotel Info: ‎1-877-214-4288‎

from $175
  • Executive Suite
  • Superior Room
  • Business Suite
  • Suite, Garden Area
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time Noon-Midnight
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Optional extras

Buffet breakfast is offered for an extra charge of KES $35 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 4000 per person (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Swim-up bar
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Nairobi Serena Hotel - Nairobi’s small print

Optional extras

Buffet breakfast is offered for an extra charge of KES $35 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 4000 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Nairobi Serena Hotel - Nairobi