All hotels in Surabaya, Indonesia
1 room, 2 adults

Sheraton Surabaya Hotel and Towers - Surabaya

5 stars
Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia, ‏‎855-239-9480
Just a 10-minute walk from Tunjungan Plaza, Grahadi and Joko Dolog Statue, Sheraton Surabaya Hotel and Towers offers 5-star luxury Surabaya city center hotel accommodations. You'll also be within 15 minutes of BG Junction and Sharp Bamboo Monument.
 
You will be spoilt for choice in terms of dining at this hotel as there are 3 restaurants serving breakfast, lunch and dinner where you will find great menu choices and a nice spot to eat during the day. If you want low-key dining options, you will be pleased to find a snack bar/deli and 24-hour room service. Go for a dip in the outdoor pool during your stay. The pool bar and bar/lounge are ideal spots for drinks before heading down to the restaurant to sample the delicious menu choices.

Leisure facilities include a fitness center, a sauna, a steam room, an outdoor tennis court, massage/treatment rooms and spa services so there's always something to do! Free WiFi is provided.

Excellent4.3 / 5
  • The spa looks dated. Doesn't match a 5 star hotel facilities. In need of renovation.…Feb 22, 2015
  • It would great after the construction is completed.Jun 17, 2015
See all 74 Venere.com reviews
From 493 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $71
  • Executive Suite
  • Premium Room
  • Deluxe Suite, 1 King Bed
  • Deluxe Room (Premium)
  • Deluxe Suite
  • Executive Suite, 1 King Bed
  • Club Room
  • Deluxe Room
  • Deluxe Room
  • Club Room

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Policies

Children under 11 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 193600 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1995
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kafe Bromo - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Lung Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kawi Lounge - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Link at Sheraton - This coffee shop serves light fare only.

Sheraton Club Lounge - This restaurant specializes in international cuisine and serves breakfast and light fare.

Sheraton Surabaya Hotel and Towers - Surabaya’s small print

Policies

Children under 11 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 193600 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Surabaya Hotel and Towers - Surabaya

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