All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults

Krystal Grand Reforma Uno - Mexico City

4 stars
Paseo De La Reforma 1, Mexico City, DF, 06030, Mexico, ‏‎1-877-214-4288
Good3.9 / 5
  • The whole family enjoyed the hotel, above all our kids because there were games and…Jul 2, 2014
  • Not at all impressed with the hotel. Stayed two nights there. The hotel was going threw…Jul 6, 2015
See all 1,071 Venere.com reviews
From 1,027 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-877-214-4288‎

from $90
  • The Level Deluxe Room 1 King Bed 2A + 2CH
  • The Level Deluxe Room 1 King Bed 2A + 1CH
  • Master Suite
  • Deluxe Room 1 King Bed 2A + 2CH
  • Deluxe Room, City View
  • Junior Suite
  • Deluxe Room 1 King Bed 2A + 1CH
  • Super Sale
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 7 kg)

Internet

  • WiFi and wired Internet access in public areas *

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the swimming pool.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs MXN 93.84 per day

Valet parking is available for an extra charge

Buffet breakfast is offered for an extra charge of MXN 245 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 800.00 per pet, per night

WiFi is available in public areas for MXN 200 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for MXN 0.00 (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 6308
  • Conference space size (meters) - 586
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1995
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Krystal Grand Reforma Uno's Eternity SPA provides an array of therapeutic and beauty treatments, including massages, Ayurveda treatments, hydrotherapy, aromatherapy, facials, body scrubs, pedicures and manicures. The spa has a sauna, spa tub and six treatment rooms, including a room for couples.

Guests under 16 are not allowed in the spa. Advanced reservations required for massages and spa treatments.

Dining

El Caballito - This restaurant serves breakfast, lunch, and dinner. Open daily.

Grab N Go - Onsite theme restaurant. Open daily.

Time Out - Onsite theme restaurant. Guests can enjoy drinks at the bar. Open daily.

Cafeteria Nespresso - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.

Krystal Grand Reforma Uno - Mexico City’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the swimming pool.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs MXN 93.84 per day

Valet parking is available for an extra charge

Buffet breakfast is offered for an extra charge of MXN 245 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 800.00 per pet, per night

WiFi is available in public areas for MXN 200 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for MXN 0.00 (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Krystal Grand Reforma Uno - Mexico City