All hotels in Surabaya, Indonesia
1 room, 2 adults

Shangri-la Hotel Surabaya - Surabaya

5 stars
JL. May. Jend. Sungkono 120, Surabaya, East Java, 60256, Indonesia, ‏‎1-844-302-2242
Shangri-la Hotel Surabaya is a luxury 5-star spa Surabaya hotel within a 30-minute walk of Ciputra World Mall and Surabaya Town Square. Surabaya Zoo and Mpu Tantular Museum are also within 2 mi (3 km).
 
You will be spoilt for choice in terms of dining at this hotel as there are 5 restaurants serving breakfast, lunch and dinner where you will find great menu choices and a nice spot to eat during the day. Highlights include a health club and a nightclub. CHI, The Spa is the place to be for rest and relaxation, offering facials and body scrubs, as well as Swedish massages, hot stone massages and reflexology. Relax in the seasonal outdoor pool during your stay. The pool bar and bar/lounge are ideal spots for drinks before heading down to the restaurant to sample the delicious menu choices.

In addition to the on-site spa, a spa tub, a sauna and a steam room are among the leisure facilities on offer. Child-friendly amenities at this hotel include a children's pool and babysitting. Free WiFi is available.

Excellent4.2 / 5
  • Its a good hotel to stay only the restaurant was very crowded at night and for the Hotel…Dec 31, 2014
  • Very satisfied, very good, and comfortable. Great room, delicious breakfast, and quality…Apr 5, 2014
See all 37 Venere.com reviews
From 374 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $71
  • Horizon Club, Deluxe Room, 1 King Bed
  • Executive Room (14 Days Advance Purchase)
  • Executive Room, 1 King Bed
  • Deluxe Room (10 Days Advance Purchase)
  • Executive Room (10 Days Advance Purchase)
  • Horizon Executive Room
  • Deluxe Room (14 Days Advance Purchase)
  • Deluxe Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 383 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Offsite

  • Area shuttle *

Optional extras

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 19.8 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Nightclub
  • Children's pool
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

JAMOO - This restaurant serves breakfast, lunch, and dinner.

Nishimura - This restaurant serves lunch and dinner.

Portofino - This restaurant serves dinner only.

Shang Palace - This restaurant serves lunch and dinner.

Desperados - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Shangri-la Hotel Surabaya - Surabaya’s small print

Optional extras

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 19.8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Shangri-la Hotel Surabaya - Surabaya

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