All hotels in San Juan, Puerto Rico
1 room, 2 adults

The Condado Plaza Hilton - San Juan

4 stars
999 Ashford AvenueSan Juan00907Puerto Rico, 855-239-9397
Good3.9 / 5
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
WiFi
WiFi system needs upgrading
1503See all 1,503 Venere.com reviews
From 4,184 reviewsTripAdvisor Traveller Rating

The Condado Plaza Hilton - San Juan

Hotel Info: 855-239-9397

from $159
  • Room, 2 Queen Beds, Accessible, Bay View
  • Family Suite, Non Smoking
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • One King Bed, Accessible
  • King Laguna Junior Suite
  • Room, 1 King Bed, Accessible, Bay View
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • King Spa Junior Suite City
  • Room, 2 Queen Beds, Bay View
  • Premiere Two Bedroom Family Suite
  • Junior Suite (King Bed)
  • Suite, 1 King Bed, Non Smoking, Ocean View
  • Room, Accessible, Ocean View
  • Junior Suite King Bed
  • Penthouse, 1 King Bed, Non Smoking, Ocean View
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Penthouse, 3 Bedrooms, Non Smoking (RESIDENCE)
  • 2 Queens Lagoon View
  • King Lagoon View
  • Deluxe Room, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 572 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Condado
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Health club access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 60.00

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 18.96 per night with in/out privileges

Valet parking costs USD 25.65 per night with in/out privileges

Breakfast costs between USD 7 and USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 41000
  • Conference space size (meters) - 3809
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Pikayo - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Denny's - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

Eight Noodle Bar - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Caribe - Overlooking the ocean, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Aqua Bar and Grill - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Condado Plaza Hilton - San Juan’s small print

Also known as

  • Condado
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Health club access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 60.00

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 18.96 per night with in/out privileges

Valet parking costs USD 25.65 per night with in/out privileges

Breakfast costs between USD 7 and USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 1503 reviews

The Condado Plaza Hilton - San Juan
Good3.0 / 5
I wouldn't go back
I went for the casino and they took it out with out telling us and that's what I went there for overall bad staff and over priced everything
4 night romance trip
The Condado Plaza Hilton - San Juan
Excellent4.0 / 5
The surrounding gardens, ocean and pool area were beautiful. Great food and service at Cafe. Had minor problem with TV and safe that were easily fixed, but the electricity went out on the last day of our stay and we waited almost 1 hour for maintenance who never came. We were trying to get ready to check out, but ended up frustated and sweaty. Hotel gave us a discount for not being able to resolve our problem which was appreciated.
Other trip
The Condado Plaza Hilton - San Juan
Excellent4.0 / 5
check in time is late, 4 pm. If you are getting off a cruise book the hotel for the night before - worth the money to just walk into your room! Language barrier at check it but that is ok, staff polite. Amazing amenities, but pricey. The immediate vicinity not so great but a block away it becomes "touristy" and familiar. The property prices in P.R are crashing so the buildings around are in various conditions. Amazing views!
Other trip
The Condado Plaza Hilton - San Juan
Good3.0 / 5
They need to include that they charge 30$ for the resort!
Other trip

See all reviews

The Condado Plaza Hilton - San Juan