All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Krystal Cancun - Cancun

3.5 stars
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500, Mexico, ‏‎1-844-302-2242
Welcome to Krystal Cancun! This 3.5-star beachfront Cancun resort is in Hotel Zone, a stone's throw from Cancun Convention Center and 2.2 mi (3.5 km) from La Isla Shopping Mall. You'll also be within 5 minutes of Forum Beach and Playa Gaviota Azul.
 
This resort has 2 restaurants. Highlights include a health club and a nightclub. Beach amenities include umbrellas and beach towels along with on-site recreation like snorkeling and scuba diving. Escape the stress of everyday life at Harmony, offering facials and body scrubs, as well as aromatherapy, a Turkish bath/hammam and massages. Go for a dip in the outdoor pool during your stay. There are also 3 bars/lounges, a poolside bar and a swim-up bar so guests can sip a refreshing drink in a sunlounger or at the bar when staying here.

In addition to the on-site spa, a fitness center, a spa tub, a sauna and a steam room are among the leisure facilities on offer. Family-friendly amenities at this resort include a children's pool, a free children's club, a children's club and babysitting. Guests can make use of the free WiFi.

Good3.6 / 5
  • This hotel is in a great location but very disappointed overall. The staff was not…Jun 19, 2015
  • Housekeeping staff working until late 11pm. Last thing a guest wants to see is a…Jun 15, 2015
See all 648 Venere.com reviews
From 2,667 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1-844-302-2248‎

from $122
  • Family Studio, Ocean View
  • Club Room
  • Standard Room
  • Standard Room, 1 King Bed
  • Romantic Room, 1 King Bed, Oceanfront
  • Club Room, 1 King Bed
  • Standard Room
  • Deluxe Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property
  • All-inclusive rates available

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 230 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 400 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Garden
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The Harmony full-service spa offers a Turkish bath, manicures and pedicures, massages, body scrubs, aromatherapy and facial treatments.

Dining

El Mortero - This theme restaurant specializes in Mexican cuisine.

Las Velas - This restaurant is located by the pool.

Aquamarina - Onsite restaurant.

La Fisheria - Onsite seafood restaurant.

Krystal Cancun - Cancun’s small print

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 230 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 400 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Krystal Cancun - Cancun

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