All hotels in Southampton, England, United Kingdom
1 room, 2 adults

Grand Harbour Hotel - Southampton

4 stars
West Quay RoadSouthamptonEnglandSO15 1AGUnited Kingdom, ‏1-877-214-4288
Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Food
Food is not good
289See all 289 Venere.com reviews
From 1,303 reviewsTripAdvisor Traveller Rating

Grand Harbour Hotel - Southampton

Hotel Info: 1-877-214-4288

from $97
  • Executive Room, City View
  • Executive Room, Sea View
  • Junior Suite, Sea View
  • Standard Double or Twin Room, 1 Double or 2 Single Beds
  • Double or Twin Room
  • Double or Twin Room
  • Standard Room, 1 Double or 2 Single Beds
  • Double or Twin Room
  • Deluxe Room, 1 Double Bed
  • Deluxe Room, 1 King Bed with Sofabed, Harbour View
  • Deluxe Room, 1 King Bed
  • Standard Double Room
  • Standard Twin Room, 2 Single Beds
  • Double or Twin Room
  • Deluxe Room (Twin)

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • De Vere Hotel Southampton
  • Grand Harbour Hotel
  • Grand Harbour Hotel Southampton
  • Grand Harbour Southampton
  • Harbour Grand Hotel
  • Hotel Grand Harbour
  • Hotel Harbour Grand
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per night

Rollaway beds are available for an additional charge

English breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 7.95 for children (approximately)

Airport shuttle service is offered for an extra charge of GBP 25.00 per vehicle (one-way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 11484
  • Conference space size (meters) - 1066.88
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1994
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Boardwalk Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Hamtun Atrium - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

Grand Harbour Hotel - Southampton’s small print

Also known as

  • De Vere Hotel Southampton
  • Grand Harbour Hotel
  • Grand Harbour Hotel Southampton
  • Grand Harbour Southampton
  • Harbour Grand Hotel
  • Hotel Grand Harbour
  • Hotel Harbour Grand
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per night

Rollaway beds are available for an additional charge

English breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 7.95 for children (approximately)

Airport shuttle service is offered for an extra charge of GBP 25.00 per vehicle (one-way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 289 reviews

Grand Harbour Hotel - Southampton
Fair2.0 / 5
Didnt recieve wakeup call that was requsted on arrival meaning I was late for a meting I had planned in the morning, Shower was pretty poor with not enough presure and inconsistent water temperature. Upon check-out the staff memeber looked like she didnt want to be there, no 'thank you for staying with us' and didnt ask how my stay was. For £150 night I would haev expected a much higher standard of service -certainly not a 4 star hotel in my opinion
Other trip
Grand Harbour Hotel - Southampton
Good3.0 / 5
carparking is the worst system we have ever seen. it spoilt the weekend break at the hotel.
Other trip
Grand Harbour Hotel - Southampton
Outstanding5.0 / 5
had a great stay here, was a very good hotel, staff were extremely helpful and friendly, would defo recommend this hotel, will defo be returning. food excellent.visited april 5th 4 hubbys birthday.
Other trip
Grand Harbour Hotel - Southampton
Poor1.0 / 5
Won't be returning. As a local I booked this on the basis of the hotel's reputation. Sadly it seems to be trading on past glories. Specifically we chose it for the use of the pool and gym. Staff in the gym were excellent and welcoming BUT: The male changing rooms for the pool were the worst I've ever encountered. 4 showers of which only ONE worked. The others had either missing knobs on the taps or shower heads. Or both. The one shower that worked had no soap in either of the two dispensers. The ceiling was mouldy. The pool water level was down, it was almost cold, and appeared cloudy. The steps to the pool are were riddled with rust stains, the columns in the pool area which if I remember correctly used to have lights on them now have roughly-patched holes where these were. The hot tub water was warm but appeared to be very 'soupy' in appearance. In all not an enjoyable experience. On a more positive note our executive room was dated but clean, however renovations two floors below could be heard during the day in our room. (Sounded like a hammer drill in use for an hour or so) On checkout I complained and was told there was no-one available to hear my concerns but I would be contacted by email. 24 hours later this has not yet happened.
Other trip

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Grand Harbour Hotel - Southampton