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1 room, 2 adults

Lotte New York Palace - New York

4.5 stars
455 Madison AveNew YorkNY10022United States of America, 1-877-214-4288
Outstanding4.6 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
2171See all 2,171 Venere.com reviews
From 2,642 reviewsTripAdvisor Traveller Rating

Lotte New York Palace - New York

Hotel Info: 1-877-214-4288

from $329
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Room, 1 Double Bed
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, 1 King Bed, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Superior Room, 2 Double Beds
  • Superior Room, One King Bed
  • Room, 2 Double Beds, View (Cathedral)
  • Cathedral View Room, One King Bed
  • Superior Room, Two Double Beds
  • Superior Room, 1 King Bed
  • Towers Corner Suite, One King Bed
  • Tower Double 2 Queen Beds
  • Towers Executive Suite, One King Bed
  • Premier Room, 2 Double Beds, City View (Skyline)
  • Premier Room, 1 King Bed, City View (Skyline)
  • Room, View, Corner (Cathedral)
  • Room, 1 King Bed, Tower
  • Room, 2 Queen Beds, Tower
  • Standard Room, 1 King Bed, View
  • Tower King
  • Room, 1 Double Bed, Tower
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace - New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 2171 reviews

Lotte New York Palace - New York
Outstanding5.0 / 5
perfect location and service
Staff was excellent. They upgraded my room bc we were celebrating my daughters 16 bday and first visit to New York. Room upgrade gave us a perfect view of St.Patrick Cathedral. Upon arrival to our room, a birthday cake was waiting. Thank you!
3 night family trip
Lotte New York Palace - New York
Excellent4.0 / 5
it is unusual that a hotel of such quality applies fee for WIFI and does not have coffee an tea making facilities in room.
3 night romance trip
Lotte New York Palace - New York
Excellent4.0 / 5
For the price of the hotel there should be free wi-if and a coffee maker in your room.i was also billed for a12.95 bottle of water that I did not even drink. Had to go to the desk and have it removed from my bill. The hotel assumed we drank the water there was not way they could have even been in the room to see if it was missing. There was bed for 4 but only 3 towels in the bathroom. The motel was in a nice area and the bell men were wonderful. But I was upset that a high end hotel did not have the wi if and would charge someone for items without even knowing if they were used.
1 night family trip
Lotte New York Palace - New York
Excellent4.0 / 5
Excellent place
Other trip
Lotte New York Palace - New York
Outstanding5.0 / 5
Lived up to expectations
We stayed for our honeymoon and the hotel was perfect for walking to Times Sq, Central Park and the shopping district.
3 night romance trip

See all reviews

Lotte New York Palace - New York